Shipping and Tracking

 COVID-19  Important information.

*VICTORIA*

Please expect delays for all orders in Victoria. Australia post has reduced their workforce so we please ask for your patience

Please note at this stage we are still processing orders. Australia Post are currently experiencing slight delays. If you would like your massage gun ASAP please use the Express Option. We cannot currently express postage but we can still confirm it is the fastest possible shipping option and 9 times out of 10 it  is currently on time.

We accept no responsibility for shipments not delivered on time

You can be assured we are also taking adequate precautions with your orders.

 

How do you ship packages?

Packages are sent from our warehouse on the Gold Coast, Australia and are shipped via Australian Post with Full Tracking provided.

Do you ship worldwide?

Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

How long does shipping take within Australia?

Majority of all orders arrive between 3-7 Business Days (WA/NT Allow upto 10 days)

If you use Express Post option between 1-2 Business Days. (WA/NT 3-4 Days)

Please allow extra time during public holidays INC Christmas/New Year period.

Please Check 

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

For Accurate Shipping times. We are sending from 4211.

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly.

If you REFUSE ANY SHIPMENTS from us, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund.

NZ Shipping

Majority of all orders arrive between 7-12 Business Days (South island Allow upto 14 days)

If you use Express Post option between 3-5 Business Days.

Tracking will be provided on all orders

Please note we cannot send additional battery's internationally.

 

TRACKING

To see the shipment status of your order, go to the following websites and enter the tracking number we sent to you in the shipping confirmation email:

https://auspost.com.au/mypost/track/#/search

NOTE: If you attempt to track the item after receiving your tracking number and no results are returned, do not panic. This tracking number has only been generated recently and the carrier's electronic records may not have been updated yet.